Terms of Service

Last updated: April 11, 2026

1. Service Description

AlphaAssist provides an AI-powered virtual assistant service that answers business phone calls, takes messages, schedules appointments, sends SMS and email notifications, and manages social media content on behalf of subscribing businesses ("Customers").

2. Eligibility

You must be at least 18 years old and authorized to act on behalf of the business subscribing to AlphaAssist. By subscribing, you represent that you have the authority to bind the business to these terms.

3. Subscription and Billing

AlphaAssist is offered as a monthly subscription starting at $29.99/month.
Subscriptions renew automatically each month unless cancelled.
Usage exceeding plan limits will incur overage charges as described on our pricing page.
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.
Refunds are not provided for partial months.

4. Acceptable Use

You agree not to use AlphaAssist to:

Send spam, unsolicited messages, or bulk communications.
Conduct illegal activities or facilitate fraud.
Impersonate individuals or misrepresent your business.
Harass, threaten, or abuse callers or recipients of messages.
Violate any applicable laws, including the Telephone Consumer Protection Act (TCPA).

5. SMS Messaging Consent

By using AlphaAssist's SMS features, you confirm that you have obtained appropriate consent from recipients to receive text messages. AlphaAssist sends messages only in response to inbound calls or at the direction of the business owner. You are responsible for compliance with TCPA and other messaging regulations.

6. AI-Generated Content

AlphaAssist uses artificial intelligence to generate voice responses, text messages, emails, and social media content. While we strive for accuracy, AI-generated content may occasionally contain errors. You are responsible for reviewing content posted to social media on your behalf. AlphaAssist is not liable for inaccuracies in AI-generated responses.

7. Data and Privacy

Your use of AlphaAssist is subject to our Privacy Policy. You retain ownership of your business information and customer data. We process data solely to provide the service.

8. Service Availability

We aim for 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be communicated in advance when possible. We are not liable for damages resulting from service interruptions.

9. Limitation of Liability

AlphaAssist's total liability to you for any claims arising from use of the service is limited to the amount you paid in the 3 months preceding the claim. We are not liable for indirect, incidental, or consequential damages, including lost revenue or missed business opportunities.

10. Termination

We may suspend or terminate your account for violation of these terms, non-payment, or abuse of the service. You may terminate your account at any time by cancelling your subscription.

11. Changes to Terms

We may update these terms from time to time. Material changes will be communicated via email. Continued use of the service after changes constitutes acceptance.

12. Contact

For questions about these terms, contact us at support@alphaassist.cc.